Citizens Advice

the charity for your community

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Advice Kirklees Partnership

Advice Kirklees is a partnership formed by organisations that deliver advice in Kirklees. The core members are:

  • Kirklees Citizens Advice & Law Centre (Lead Body)
  • Fusion Housing
  • Kirklees Neighbourhood Housing Rent Assist Team
  • Kirklees Council Benefits Advice Service
  • Kirklees Council Housing Solutions

Below is a list of categories where Advice Kirklees may be able to help you:

Housing

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

Eviction. You’ll need help right away if you are threatened with eviction from your home. Court action for eviction including; letters from court, possession hearings and court orders should never be ignored.

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General Issues. The following websites offer useful help and information.

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Renting. The following websites offer useful help and information.

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Repairs. The following websites offer useful help and information.

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Mortgages. The following websites offer useful help and information.

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The following websites offer useful help and information.

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Help and information if you are renting from a private landlord.

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Help and information if you are experiences neighbour nuisance or harassment.

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Employment

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

General Issues. The following websites offer useful help and information.

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Redundancy. The following websites offer useful help and information.

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Disputes. The following websites offer useful help and information.

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Pay & Entitlements. The following websites offer useful help and information.

Click for more info on Adviceguide

Dismissal. The following websites offer useful help and information.

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Debt

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

This could include information on money management, general credit and debt problems.

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You’ll need help right away if you are unable to pay your rent. Correspondence and/or letters regarding rent arrears should never be ignored.

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This could include mortgage costs and debt. You’ll need help right away if you are unable to pay your mortgage. Correspondence and/or letters regarding mortgage arrears should never be ignored.

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This could include choosing and using a credit card. Card fees and how to avoid running up debt.

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This could include disadvantages and advantages of bankruptcy, the effect on your credit rating and how to go bankrupt.

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Benefits

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

This could include information about entitlements, what you can claim and fact sheets.

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This could include disability living allowance for adults and children and also available benefits for people who are sick or disabled. Please note that Personal Independence Payments (PIP) will start to replace Disability Living Allowance from April 2013. Please see PIP section below.

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This could include benefits and tax credit information including child and working tax credits.

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This could include calculating, claiming and your entitlement to housing benefit.

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This could include an overview of ESA, eligibility and how to claim.

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Personal Independence Payment will start to replace Disability Living Allowance from April 8th 2013.

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If you are in immediate need, which will mean serious damage to the health and safety of your family. Please contact your local welfare provision team.

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This could include appeals.

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Consumer

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

This could include information about your rights when you buy goods and services.

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Advice and information for UK consumers that are having problems with a company in another European Country.

Click for more info on UK European Consumer Centre

Information about buying goods and/or services by distance selling.

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Education

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

This could include information on education including school, support for learning, higher and adult education.

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This may include schools list, admissions, term dates and other polices relating to Kirklees schools.

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This may include child protection, bullying, abuse and the reporting of any concerns if you are worried about a child.

Click for more info on Kirklees Safeguarding

This may include free early education places, care funding and childcare vacancies.

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This may include learning difficulties, disabilities, statutory assessment and statement of special educational needs.

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This could include applying for an apprenticeship and courses available.

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Health

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

This could include getting help with care for myself, a relative or people with disabilities, caring, carers rights, care homes and care home charges

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This could include doctors, hospitals, dentists and other local health services.

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This could include charges for dentists, opticians or prescriptions and information about who can get free services.

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This could be because you have received a bad service, the wrong treatment or have been refused treatment.

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You want to see new services, better services or object to proposed changes.

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This could be because you have received negligent treatment which has caused injury or disability.

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Family

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

This could include ending a relationship, civil partnership or marriage.

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This could include separating parents, parenting and child maintenance options.

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Death & Bereavement. The following websites offer useful help and information.

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This could include victim support, counselling, legal advice and refuge accommodation.

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This could include childcare, kinship and separation in the family.

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This may include parenting, step-children and family relationships.

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Community Care

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

Information from Kirklees Council.

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Community care services are care services that are arranged or provided by the local authority social services department, mainly to adults who have care needs. Community care services include a place in a care home or services to help you carry on living in your home and keep as much independence as possible.

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Immigration

To help you find the information you require more easily, Please choose the subcategory below that is closest to your requirement:

This could include legal advice, information, signposting and support around immigration and asylum seeking.

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This could include applying for a visa, visitor and work visas and immigration law, including the appeals process.

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A specialist service for asylum seeking, refuge and migrant women.

Click for more info on WomenCentre Calderdale and Kirklees

English classes for speakers of other languages.

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Kirklees Citizens Advice
1-3 Brook Street
Huddersfield
HD1 1EB

 0344 848 7970 (9:30am – 4pm)

M: – 9:30am – 4pm
T:  – 9:30am – 4pm
W: – 9:30am – 4pm
T:  – 9:30am – 4pm
F:  – 9:30am – 4pm
S:  – Closed
S:  – Closed

Kirklees Citizens Advice
Empire House
Wakefield Old Road
Dewsbury
WF12 8DJ

 0344 848 7970 (9:30am – 3:30pm)

M: – 9:30am – 3pm
T:  – 9:30am – 3pm
W: – 9:30am – 3pm
T:  – 9:30am – 3pm
F:  – 9:30am – 3pm
S:  – Closed
S:  – Closed

Outreach

We run regular outreach sessions in the following locations: Meltham, Marsden, Slaithwaite, Skelmanthorpe, Shepley, Batley and Cleckheaton. To arrange an appointment at any of these sessions please call the outreach appointment line on 01484 451381.

Volunteering

Many of our partners work with volunteers. Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work or simply help people from your community, then you should consider volunteering for part of the partnership. Click Here for more Information.

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